Quikr Services

Job 1

Analyze the campaign have Multiplication Factor is less than 4 & Revenue/Spent Ratio (ROI) is less than 200. If the ROI is less than 118% then it is breakeven and should be inactive instantly.

Send this list of campaign to Smita & pause it after her approval.

Also send the list of paused campaigns to Vignesh.

Do it twice a week (Wednesday & Friday).

As per priyanka: Check the Marketing Report twice a week and pause all the campaigns where the multiplication is less than 4 and ROI is less than 200 ( Cross-check with Smita before pausing). Send mail to Vignesh, if you are pausing any campaign because of less multiplication ( Do check with Smita).

Optimizing the SEM campaigns as and when the CPN( Cost per need) is high.

Job 2

Update the status of campaign in P Column as Active/Inactive every week on Monday with the lastest Marketing Report Leads Report before 12 PM.

As per priyanka: Every Monday morning - Need to update the status of the campaigns as Active and Inactive in the latest Marketing Report Leads Report shared by Sunil or Krupa.

Job 3

Create new campaign as per Pending files shared by Vignesh if Active Clients are more than 4. Send this list of campaign to Smita & wait for her approval.

As per priyanka: Vignesh will be sending Pending Files weekly, you can check with Smita if you need to activate any campaign/s from the shared file.

Job 4

Keep a close eye on CPLs and ROI and every monday send Vineet MTD spends.

Location we target in SEM campaign

  •  Bangalore 
  •  Mumbai 
  •  Delhi 
  •  Chennai 
  •  Hyderabad 
  •  Thane 
  •  Navi Mumbai 
  •  Ghaziabad 
  •  Faridabad 
  •  Gurgaon 
  •  Noida 
  •  Pune 
  •  Kolkata 

Exception

  • Goa - Extra location we target for Service Type "Travel Agents and Planners -> Car Rentals
  • Waterproofing - Only run for two cities - Bangalore & Hyderabad 

Services we target in SEM campaign

  • Appliance Repair -> Air Conditioner 
  • Packers & Movers 
  • Pest Control 
  • Home Help -> Home Nurse
  • Software Development 
  • Lawyers & Legal Consultants 
  • Travel Agents and Planners -> Car Rentals
  • Home Cleaning -> Full Home Deep Cleaning
  • Architects & Civil Contractors 
  • Home Repair -> Waterproofing
  • Tiffin & Catering Services -> Catering Services

Exception (we run it in facebook as CPN is high)

  • Interior Designing & Home Improvements -> Painting
  • Interior Designing & Home Improvements -> Interior Design

Analyze Pending Leads File


Open "Raw File" tab and replace below cities in "City-New" column
  • MMR with  Mumbai
  • Delhi NCR with Delhi
Open "Raw File" tab and  sort Column H i.e "SubCategory" & Column G i.e "SubCategory" by A->Z

Replace Values/Changes to be done in Column J i.e "Service Type-New"
  • Air Conditioner - New Value
  1. Appliances All Services
  • Architects & Civil Contractors - New Value
  1. Civil Contractor
  • Full Home Deep Cleaning - New Value
  1. Home Cleaning All services
        • Home Nurse - New Value
        1. Home Help All Services
        • Lawyers & Legal Consultants - New Value
          1. Criminal Law
          2. Lawyers all services
          3. Divorce Lawyer
          4. Property/RERA Lawyer
          • Software Development - New Value
          1. Mobile App Developer
          2. Standalone Software
          3. Website Developer
          4. Software all services
          Apply filters in Pivot table like this.

          Refresh the Pivot Table.


          Apply designs to Pivot table like this
          • Design -> Subtotals -> Do Not Show Subtotals 
          • Design -> Grand Totals -> Off for Rows & Column
          • Design -> Report Layout -> Show in Tabular Form
          • Design -> Report Layout -> Repeat all Item Labels
          Copy these column in new Tab
          • SubCategory
          • Service Type-New
          • City-New
          • Sum of Pending Leads
          • Count of PackOrderID
          • Sum of Pending Value
          Add a new column between City-New & Sum of Pending Leads.

          Now CONCATENATECONCATENATE(SubCategory,Service Type-New,City-New) in the new added column

          Create Next Month Planning Sheet

          Open "MTD Report" Tab & keep below column & delete everything
          • Sub Cat
          • City  
          • ServiceType  
          • Needs Captured  
          • Money Spent With Out Tax / Last Month Spends (Need that latest)
          • Cost Per need  
          • Multiplication Factor  
          • Monetized Leads  
          • SEM Conversions  
          • Revenue
          • Revenue/Spent Ratio
          • Active/Inactive
          Open "MTD Report" Tab & add below Columns between "ServiceType" & "Needs Captured"
          • Pending Leads
          • Active clients
          • Revenue with GST 
          • Revenue without GST  
          • Daily Budget  
          • Needs required  
          • Spends required
          Replace Values/Changes to be done in "MTD Report" Tab of Column A i.e " SubCat"
          • Packers&Movers -> Packers & Movers (New Value)
          • Catering Services -> Tiffin & Catering Services (New Value)
          • Home Nurse -> Home Help (New Value)
          • Car Rentals -> Travel Agents and Planners (New Value)
          • Waterproofing -> Home Repair (New Value)
          Add a new column between ServiceType & Leads. Now CONCATENATE(SubCategory,Service Type,City) in the new added column.


          Do Vlookup based on Concat column and take values from Pending Leads File
          • Pending Leads <-> Sum of Pending Lead (Pending Leads File)  
          • Active Clients <-> Count of PackOrderID (Pending Leads File)
          • Revenue with GST <-> Sum of Pending Value (Pending Leads File)
          Calculate below column values as follows:
          • Revenue without GST: Apply Formula = Revenue with GST * 82%
          • Daily Budget: Values to be taken from SEM Campaign
          • Needs required: To be calulated as if "Active clients" is less than 6 then Apply Formula = Pending Leads / Active clients or if "Active clients" is more than or equal  to 7 then Apply Formula = Pending Leads / 7  
          • Spends required: Apply Formula = Needs required *  Cost Per Need 
          Now hide Column D or Concat column

          Final Projection

          Add 2 new columns:
          • Spend (Y/N) - Where we want to spend in the planning month
          • Last Month Spends (Use same column & its value i.e "Money Spent With Out Tax")
          Apply filters in Pivot table like this.

          Action to be taken after preparing this Next Month Planning Sheet (on every Monday/Tuesday)

          • Ideal Active clients should be more than 7 & If Active clients is less then or equal to 5 for Active Campaign then pause it.
          • Ideal Revenue/Spent Ratio should be more than 300% & if Revenue/Spent Ratio is less than 250% then pause it.
          • Ideal Multiplication Factor should be more then or equal to 7.
          • Pause the campaign if the Revenue without GST/Pending value of  leads left is less then Rs. 40K then no point spending money, even if ROI is high. 
          • Ideal CPN should be less than Rs. 500.
          • If Revenue without GST in Next Month Planning Sheet is more than 1 lakh then campaign need to be activated.
          • Maintain your remarks in Next Month Planning Sheet when you have paused the campaign or send the email to Vignesh & Rahul Sanik with reason.
          • Campaign like painting, AC repair etc. should be paused in off season.
          • Compare historical data ( last 3-4months CPN to see if CPNs have shot  up..) even though they maybe profitable & then take a call basis that.
          • Compare historical data for all the active campaigns, do an excel with their last 6 months CPN comparison and also their currrent Revenue/Spent Ratio% & then take a call basis that.